At Enpezo, we understand that timely delivery is crucial. That’s why we partner with reliable shipping providers to get your order to your doorstep as quickly and safely as possible.

Order Processing Time

All orders are processed within 1–2 business days. Orders placed over the weekend or on public holidays will be processed the next working day.

Estimated Delivery Times

• Metro Cities (India): 2–4 business days
• Other Cities/Towns (India): 4–7 business days
• Remote Areas: Up to 10 business days

Please note, these are estimates and actual delivery times may vary due to external factors such as weather conditions, courier delays, or peak seasonal demand.

International Shipping

At present, Enpezo only ships within India. We are working to expand globally soon. Stay connected with us for updates.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email/SMS. You can use this to monitor the status of your delivery in real time.

Delayed Deliveries

In the rare event of a delay, our customer service team will keep you informed. If your order hasn’t arrived within 10 business days, please reach out to support@enpezo.com with your order number.

Delivery Partners

We use trusted logistic partners such as Delhivery, Blue Dart, and India Post to ensure secure and fast shipping.

Failed Deliveries

If delivery fails due to incorrect address or unavailability, the product will be returned to us. Re-delivery can be arranged after address confirmation and may incur an additional shipping fee.