Welcome to Enpezo. This Privacy Policy outlines how ENPEZO TECHNOLOGIES PRIVATE LIMITED. (“Enpezo”, “We”, “Us”, “Our”) collects, uses, discloses, and protects your personal information when you visit or use our platform www.enpezo.com (“Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information to provide a secure, personalized, and seamless experience to our users:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely via third-party gateways)
- Any information you provide during account creation, order placement, or customer service interaction
b. Usage Information
- Browsing behavior, search history, and product preferences
- Purchase history and transaction details
- IP address and session information
c. Device Information
- Device type (mobile, desktop, tablet)
- Operating system and browser type
- Device identifiers
d. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain session information
- Improve website performance
- Analyze user behavior
- Serve personalized content and offers
You may choose to disable cookies through your browser settings, though this may affect your user experience.
2. How We Use Your Information
We use the collected information to:
- Process, confirm, and deliver your orders
- Communicate order updates, shipping status, and promotional offers
- Provide responsive customer support
- Improve and personalize your shopping experience
- Enhance our Platform’s performance and user interface
- Prevent fraud, unauthorized transactions, and abuse
- Comply with legal and regulatory obligations
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers & Partners: We work with trusted logistics, marketing, IT, and payment service providers to operate our business smoothly.
- Legal Compliance: We may disclose your information when required by law, court orders, or law enforcement agencies.
- Business Transfers: In the event of a merger, acquisition, or reorganization, your data may be transferred to the new entity under similar privacy standards.
4. Data Security
We employ strong security measures including SSL encryption, firewalls, and access control protocols to protect your data.
While we strive to protect your information, no digital platform can guarantee absolute security. We advise you to use strong passwords and protect your account credentials.
5. Your Rights and Choices
As a user, you have the following rights regarding your personal data:
- Access or review the data you’ve shared
- Request corrections to incorrect or outdated information
- Delete your account or specific information (subject to legal obligations)
- Withdraw consent for marketing communications
You can manage your data through your account settings or by contacting our support team.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, we will promptly delete it.
7. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
Your continued use of the Platform constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or data requests, please contact us at:
ENPEZO TECHNOLOGIES PRIVATE LIMITED.
Website: https://www.enpezo.com
Email: support@enpezo.com
Phone: +91 70426-70533
Registered Address: Building No./Flat No.: B-24 AND 25
Road/Street: GAUTAM BUDDH NAGAR
Locality/Sub Locality: Sector 1
City/Town/Village: Noida
District: Gautambuddha Nagar
State: Uttar Pradesh
PIN Code: 201301